How to get to a human for Spirit Airlines Customer Support
Search for "Agent" in the menu navigator below to find the different ways to reach a customer service representative
Issues supported by this number:
Changing reservations
Optional services such as bags or seats
Luggage related issues
Flight status
Information you'll likely be asked for:
First and last name
Flight number
Date of travel
Luggage tag number
Customer Support Menus Navigator
Main Menu
Use the menu navigator to find out how to get support for your issue from Spirit Airlines.
- Use the search bar to search for menus that mention your issue (such as refund or password reset)
- Clicking on a menu's title filters to menus before/after that menu
- Clicking on an option filters to menus after that option
Main Menu
(full text)
1 - Book a new flight
2 - Existing Reservations
3 - General questions
4 - Spirit MasterCard priority service
0 - Repeat this menu
Main Menu
(full text)
1 - new booking
2 - booking a vacation package
new booking
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I see that you are calling from <redacted>. Is this the best number to use for the reservation? Say yes or no.
No further options
booking a vacation package
(hide full text)
No further options
Flight Options
(full text)
1 - flight status
2 - make changes to your existing reservation
3 - luggage related issues
4 - assistance with a disrupted flight
flight status
(hide full text)
If you are calling to request a refund for a recently, cancelled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com slh, help to use the chat feature for faster service. Do you have a real ID beginning, May 7th, 2025 you will need a state issued real ID compliant, license or identification card, or another acceptable form of ID, such as a passport to fly within the United States. For more information regarding real ID and acceptable forms of ID, visit www.tsa.gov, free spirit is the fastest way to earn rewards and Status. Visit, spirit.com free spirit to sign up and learn more. Hi. Thank you so much for calling spirit. This is Joe speaking. May I have your first and last name, please?
Connects you to an agent
Flight and Services Menu
(full text)
1 - change your upcoming flight state or time
2 - optional services, such as bags or seats
3 - special requests such as pets or wheelchairs
4 - changes to a vacation package
5 - all other general questions
change your upcoming flight state or time
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Please note that any changes or cancellations to your reservation may be subject to applicable fees for go bookings applicable. Fair differences May apply for more details on these charges. Please visit our website at spirit.com or you may request to speak with a representative. In order to change your flight date or time, we need to confirm a few details. During our call. Can we text you at [REDACTED_PHONE_NUMBER] message and data rates may apply.
No further options
Free Spirit Member Options
(full text)
1 - Free Spirit Member
remain on the line - Speak to an agent
Free Spirit Member
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Please hold while your transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, canceled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com slh, help to use the chat feature for faster service.
Connects you to an agent
Speak to an agent
(hide full text)
Connects you to an agent
special requests such as pets or wheelchairs
(hide full text)
Please hold while you're transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, cancelled flight, or to request a reservation credit extension towards the future. Booking, you may visit us at spirit.com slash help to use the chat feature for faster service.
Connects you to an agent
Travel Assistance Menu
(full text)
1 - Assistance with your car, rental or hotel
2 - Calling about your flight
Assistance with your car, rental or hotel
(hide full text)
if you are calling to request a refund for a recently, canceled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com help to use the chat feature for faster service. Do you have a real ID beginning, May 7th, 2025 you will need a state issued real ID compliant, license or identification card, or another acceptable form of ID, such as a passport to fly within the United States. For more information regarding real ID and acceptable forms of ID, visit www.tsa.gov, free spirit is the fastest way to earn rewards and Status. Visit, spirit.com free spirit to sign up and learn more. Welcome to Spirit Airlines u3 Tok today. Who do I have the pleasure of speaking with today?
Connects you to an agent
Calling about your flight
(hide full text)
Calling to manage your vacations package. Did you know, you can make changes to your car, rental hotel and flight online at vacations.com please hold while you're transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, cancelled flight, or to request a reservation credit extension towards the future booking, you may visit At spirit.com to use the chat feature for faster service.
Connects you to an agent
Free Spirit Member or General Assistance
(full text)
1 - Free Spirit Member
remain on the line - Speak to next available agent
Free Spirit Member
(hide full text)
Please hold while your transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, canceled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com slh, help to use the chat feature for faster service.
Connects you to an agent
Speak to next available agent
(hide full text)
Please hold while your transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, canceled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com slh, help to use the chat feature for faster service.
Connects you to an agent
Baggage Service Options
(full text)
1 - Repeat this menu
2 - Return to Main menu
Repeat this menu
(full text)
Return to Main menu
(full text)
assistance with a disrupted flight
(hide full text)
If you are calling to request a refund for a recently, cancelled flight, or to request a reservation credit extension towards a future booking, you may visit us at spirit.com slh, help to use the chat feature for faster service. Do you have a real ID beginning, May 7th, 2025 you will need a state issued real ID compliant, license or identification card, or another acceptable form of ID, such as a passport to fly within the United States. For more information regarding real ID and acceptable forms of ID, visit www.tsa.gov, free spirit is the fastest way to earn rewards and Status. Visit, spirit.com free spirit to sign up and learn more. Hello, welcome to spray aligned. You are through to Sandy. Who do you have a pleasure of assisting today?
Connects you to an agent
General questions
(hide full text)
Please hold while you're transferred to a spirit representative. Your call may be recorded for quality assurances or training purposes. If you are calling to request a refund for a recently, canceled flight, or to request a reservation credit extension towards the future, booking, you may visit us at spirit.com,
Connects you to an agent
Spirit MasterCard priority service
(hide full text)
If you have Spirit credit card related questions, such as pricing and payments, please call the number on the back of your card to redeem miles for a flight. You can save the 35 cost per guest agent transaction by booking on spirit.com, and selecting the purchase with Miles option to get priority service please. Please enter the first 6 digits of your spirit credit card.
