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Account Identification
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As part of this call and subsequent interactions from this call, T-Mobile may collect information about you to provide the best service possible. To learn more, go to tmobile.com/privacy. To get started, please enter or say your mobile number, area code first, or say, "I don't have one." To look up your account, I'll need the 10-digit mobile number you're calling about. You can enter or say it now, area code first. Or say, "I don't have one." To continue, I'll need you to enter or say the T-Mobile number you're calling about, area code first. If you're a new customer and you don't have one yet, just say, "I don't have one."